Owner-led Shopify store owners who are tired of keeping on top of the store themselves, don’t want to hire a full-time developer, and want honest feedback from someone who knows the platform. It suits ongoing design and development help in small, regular pieces.

Anyone who needs a large agency team on call, or wants unlimited work for a fixed low fee. Support is billed by the hour with an estimate first, and bigger projects such as a rebuild are quoted separately.

During our 30-minute onboarding call, we’ll learn about your business and any goals or objectives you have.

Yes — product data, customer accounts, and order history migration are included as standard in every package.

Yes — support is built around an initial onboarding call, ongoing consultancy research and recommendations, work scheduled at convenient times, and regular progress updates, so the level of involvement can flex to match your needs.

We carry out extensive research and identify current best practices within your industry, backed by data to support any suggested updates. Research is charged hourly, since website and customer requirements are constantly changing and every implementation is unique.

Yes — whenever we modify theme code or create custom sections, we log the details in a Google Sheets document. This matters because upgrading to the latest version of your theme would otherwise lose any customisations.

Yes — we believe meetings are sometimes necessary to help reach objectives, and we’re happy to do these over coffee in person or over Zoom.

Internationalisation of websites, and headless frontend solutions.

Yes — we can show your team how to use the website and prepare easy-to-follow documentation.

Yes — we can support any Shopify theme, whether we built it or not, though we’ll need some time during onboarding to get familiar with a theme we didn’t build.

Yes — get in touch and we can discuss adjusting or pausing support to suit your needs.