Business Process Automation
Save time by automating your business processes.
Strategic Business Benefits
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Accelerated Task Completion
Processes move instantly between systems, eliminating bottleneck delays.
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Drastic Cost Reductions
Replaces slow, paper based administrative tasks to optimise resource spending.
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Flawless Data Auditing
Houses data in centralised digital repositories with automatic user tracking for strict compliance.
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Higher Employee Satisfaction
Frees human workers from routine manual entry so they can target high value strategic goals.
EXCELLENT Based on 7 reviews Posted on Google Jesse BoonTrustindex verifies that the original source of the review is Google. Ben created my website for me over several sessions of working together. Working him with brilliant as we didn't just build the website - he also helped me to define my brand values and voice to inform the website content - something I've needed to do for a while. The site looks great and I'm excited to continue our work together. Highly recommend Ben to anyone looking for a website refresh and fantastic marketing insights.Posted on Google Tom GravesTrustindex verifies that the original source of the review is Google. Ben was very helpful with my issue and would recommend to anyone.Posted on Google Ricardo SeamanTrustindex verifies that the original source of the review is Google. Really great service. Good communication and very reliable. Would definitely recommend.Posted on Google Andreas LeinweberTrustindex verifies that the original source of the review is Google. Ben's Website Service hat mir geholfen die Webpage meiner Firma DRUMSERVICE MUNICH zu verbessern und mir dadurch im ersten Monat eine 25% Umsatzsteigerung beschert. Er hat meine Deutschsprachige Seite komplett auf Englisch übersetzt und mein Service-Angebot auch dem nicht deutschsprachigen Markt zugänglich gemacht. Top Service. Und vor allem schnell und zuverlässig.Posted on Google Hello HelloTrustindex verifies that the original source of the review is Google. We’ve been working with Ben on a ad-hoc basis to help fix issues with our website, improve user experience, tweak design and functionality to help make the experience better for our customers. Ben has been great at communicating, ideas, explaining how and why things need to be done and create easy to use guides if we or anyone else ever needs to revisit the work that has been done. Our website is now in a much better place visually and behind the scenes.Posted on Google Charlotte WorkmanTrustindex verifies that the original source of the review is Google. Ben gave me some great tips and insight into how to improve the look of my website and how to get more traffic coming through. He has great knowledge, creative ideas and a good eye for the details!
Strategic areas we specialise in
1. Workflow Mapping & Process Optimization
Analying your current daily operations to uncover hidden inefficiencies and redesigning them for seamless hands free execution.
- Bottleneck discovery & friction analysis
- Step-by-step workflow architecture
- Time-drain identification
- Standard Operating Procedure (SOP) digitization
- ROI & efficiency forecasting
2. Software Integration & Ecosystem Syncing
Connecting your existing apps, databases, and platforms so your data flows instantly from one system to another without manual export/import.
- Custom API integration setup
- Webhook configuration & management
- Cloud platform syncing (Zapier, Make, n8n)
- Legacy system data bridge creation
- Centralised dashboard data feeds
3. Automated Customer & Lead Pipelines
Structuring your front end lead generation tools to automatically update internal systems, notify staff, and engage new prospects instantly.
- Instant lead-to-CRM routing
- Automated email & SMS follow-up sequences
- Appointment scheduling tool syncing
- Quotation & proposal auto-generation
- Customer onboarding pipeline automation
4. Back-Office & Administrative Automation
- Invoice generation & payment tracking
- Expense approval workflow pipelines
- Auto-updating project management boards
- Weekly executive reporting dashboards
- Data extraction from emails & PDFs
The automation process
- Diagnose – Audit your current tech stack, team habits, and time wasting manual bottlenecks
- Prioritise – Identify the highest impact processes to automate first based on time saved and ROI
- Build – Develop, test, and deploy secure integrations and cloud workflows
- Validate – Rigorously test the automations under real-world data scenarios to guarantee error free execution
- Monitor – Continuously review workflow performance, updating connections as your software tools evolve
Based in Brighton?
If you prefer to meet in person, I can be at the office, or we can grab a coffee in town ☕
Build pricing
Based on the time & cost savings made.
Frequently asked questions
What exactly is business process automation?
Why can't I just build these workflows myself using basic AI or built-in app tools?
Why should I hire an automation consultant instead of letting my team handle it?
Is process automation a one-off project?
When is the right time to hire an automation consultant?
Which tools do you use?
Jeremy, founder of Datacove said this:
Ben built us the most fantastic website for our global tech conference which truly encapsulates the brief of matching the high-end feel our delegates will receive when they are in the room. He is SO easy to work and communicate with and his attention to detail (with all our little requests) was incredible. Would jump at the chance to work with him again on a future build where we can!