Ben's Web Service

Learning hub

This page is a curated collection of recommended resources, tools, and thought leaders across web design, development, SEO, analytics, and digital strategy. It’s intended to help business owners and website professionals deepen their understanding, make better decisions, and learn from practitioners with proven experience.

Accessibility

Web accessibility means designing and developing websites so that everyone, including people with disabilities, can perceive, understand, navigate, and interact with the web effectively.Β 

Business Development

Business development Β entails tasks and processes to develop and implement growth opportunities within and betweenΒ business organizations.
  • DO/ PROTECT/ Legal advice for startups – Johnathan Rees

Cascading Style Sheets (CSS)

Cascading Style SheetsΒ (CSS) is aΒ style sheet languageΒ used for specifying theΒ presentationΒ and styling of a document written in aΒ markup languageΒ such asΒ HTMLΒ orΒ XMLΒ (including XML dialects such asΒ SVG,Β MathMLΒ orΒ XHTML).

Content strategy

Content strategy guides the planning, development, and management of content. It is a recognized field in user experience design, and it also draws from adjacent disciplines such as information architecture, content management, business analysis, digital marketing, and technical communication.

Conversion rate optimisation

Conversion rate optimizationΒ (CRO) is the process of increasing the percentage of users or website visitors to take a desired action (such as buying a product or leaving contact details).

Product design & research

A digital product designer identifies an existing problem, offers the best possible solution, and launches it to a market that demonstrates demand for the particular solution.

  • Lenny’s Podcast Youtube Channel 🌐
  • The Mom Test (how to talk to customers and learn if your business is a good idea when someone is lying to you) – Rob Fitzpatrick
  • This is Marketing: you can’t be seen until you learn to see – Seth Godin
  • The Ultimate Guide To Digital Marketing – DigitalMarketer

Public relations & communication

Public relationsΒ (PR) is the practice of managing and disseminating information from an individual or anΒ organizationΒ (such as aΒ business,Β government agency, or aΒ nonprofit organization) to the public in order to influence their perception.

Software Engineering

Software engineering is a branch of both computer science and engineering focused on designing, developing, testing, and maintaining software applications.
  • Vibe Coding: Building production-grade software with genai, chat, agents, and beyond – Gene Kim & Steve Yegge

Search engine optimisation (SEO)

Search engine optimizationΒ (SEO) is the process of improving the quality and quantity ofΒ website trafficΒ to aΒ websiteΒ or aΒ web pageΒ fromΒ search engines.

Shopify

Shopify is an e-commerce platform that allows individuals and businesses to create, manage, and scale online stores. It provides tools for website design, product management, payment processing, inventory tracking, marketing, and analytics.

User experience (UX)

User experienceΒ (UX) is how a user interacts with and experiences aΒ product,Β systemΒ orΒ service. It includes a person’s perceptions ofΒ utility,Β ease of use, andΒ efficiency.

  • Don’t Make Me Think – Steve Krug
  • Forms That Work: Designing Web Forms for Usability – Caroline Jarrett & Gerry Gaffney
  • Rocket Surgery Made Easy: The Do It Yourself Guide to Finding & Fixing Usability Problems – Steve Krug
  • Measuring The User Experience: Collecting, Analysing and Presenting Usability Metrics – Tom Tullis & Bill Albert
  • About Face: The Essentials of Interaction Design – Alan Cooper, Robert Reimann, David Cronin (chapters 1-7)
  • Nielsen Norman Group (NNG) reports 🌐
  • Nielsen Norman Group YouTube 🌐
  • The Design Of Everyday Things – Don Norman

Web analytics

Web analyticsΒ is the measurement,Β collection,Β analysis, and reporting of webΒ dataΒ to understand and optimizeΒ web usage.

Website performance

WordPress

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